Welcome to the FAQ page of Daniel Delvani! We’ve compiled a list of frequently asked questions to help you find the information you need quickly. If you have any other questions, feel free to reach out to us at info@danieldelvani.com.
1. What types of products do you offer?
We offer a wide range of clothing and sneakers for both men and women. From stylish apparel to trendy sneakers, our collection is designed to keep you looking sharp and feeling comfortable.
2. How long does it take to process and ship my order?
Our shipping policy is designed to get your items to you as quickly as possible:
- Processing Time: 2 to 3 business days
- Delivery Time: 2 to 6 business days, depending on your location
3. Can I track my order?
Yes, once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our Order Tracking Page .
4. What is your return policy?
We offer a hassle-free return policy for all items. You can return any item within 7 days after delivery. Please ensure that the items are in their original condition with all tags attached. For more details on how to initiate a return, please contact us at info@danieldelvani.com.
5. How do I make a return?
To initiate a return, follow these steps:
- Contact Us: Email us at info@danieldelvani.com with your order number and details about the item you wish to return.
- Return Instructions: We will provide you with instructions on how to return your item and a return shipping label if applicable.
- Pack and Ship: Repack the item securely in its original packaging and send it back to us as directed.
6. Do you offer international shipping?
At this time, we only offer shipping within the United States. Please check back in the future as we may expand our shipping options.
7. How can I contact customer support?
For any questions, concerns, or assistance, please contact our customer support team at info@danieldelvani.com. We strive to respond to all inquiries within 24 to 48 hours.
8. What payment methods do you accept?
We accept various payment methods including major credit cards & debit cards (Visa, MasterCard)
9. Do you offer gift cards?
Currently, we do not offer gift cards. Please check back in the future for updates.
10. How can I stay updated on new arrivals and promotions?
To stay informed about our latest collections, special promotions, and exclusive offers, subscribe to our newsletter. You can sign up on our website's homepage.
11. What should I do if I receive a defective or incorrect item?
We apologize for any inconvenience. If you receive a defective or incorrect item, please contact us immediately at info@danieldelvani.com. Include your order number and a description of the issue, and we will assist you in resolving the problem.
Thank you for shopping with Daniel Delvani! If you have any other questions or need further assistance, don’t hesitate to reach out to us.
📧Email: info@danieldelvani.com
📞Contact 301-246-6607
⏰Hours Of Operation
Monday- Friday 9am-5pm EST